Remote Help

Connecting to any computer anywhere in the world with Infohost's Online Remote Support. Brand new technology allows our technicians to gain access to your computer from anywhere as long as an Internet connection is available. Even with Dial up Remote Support is available to you! Already supporting companies with their IT Systems, Infohost can support home users as well.

Why use Infohost

Infohost have a fast response time. Connecting with a technician in less than 30 seconds and a problem with software such as Microsoft Word could take 1 minute to fix. Understanding non-computer literate customers are one of our strong points in this service!

* If video is requested we will stream them to you from IHVideo.co.uk
** Invite Discount if a customer tells us your unique number

How it works

1. Login to Remote Helpdesk at www.infohost.co.uk
2. Click Help Now
3. Contact Support team and Enter Security Number
4. You're now connected to our technician

Explained

1. Login to Remote Helpdesk at www.infohost.co.uk.
   All that happens is our system keeps your details for future reference.
2. Click Help Now
   Choosing 3 different ways to connect with us. MSN Messenger, Skype or the Telephone
3. Contact Support team and Enter Security Number
   While contacting the Support team the operator well give you a 6 digit number.
4. You're now connected to our technician
   Finally connected to the support technician we can fix your software problem.

Cost

You have 3 Choices for this service

1. Pay As You Go - £30 + Vat for up to 1 hour or part thereof
2. Pay Monthly - £30 + Vat
3. Pay Yearly - £360 + Vat

NOTE: When using Pay Monthly or Yearly, the time used is recorded and Minutes are carried over.

Request help now!